Terms & Conditions.

Quality assurance 


Flowers-24h.com store guarantees the highest market quality of products and services. Our goal is to fully satisfy your needs. The products you choose match exactly what will be delivered. Despite this, sometimes a particular type of flowers or related products are out of stock.  Florists of Flowers-24h.com store reserve the right to change the color of the packaging and the shade of the flowers, if this does not violate the overall mood of the composition and corresponds to the declared value. The plant material may slightly differ in color from the one presented in the catalog. Seasonal bouquets are only available at certain times of the year. In this case, the product you have selected is replaced with a similar or more expensive one. In the event that a replacement item differs significantly from the one originally ordered, our Customer Service Department will contact you regarding the replacement, confirm interchangeability, and proceed with your order.  In case you are not completely satisfied with our products or services, please contact tel. +380997434350.


Licensing and access to the online store       


Flowers-24h.com grants its customers a limited license to access and use Flowers-24h.com to place orders and communicate with the company. Visitors to bloomdefleur.com.cy have a limited, revocable and non-exclusive right to create hyperlinks to the property of the Flowers-24h.com home page unless such bloomdefleur.com.cy products or services are described as false, misleading, derogatory or in any other offensive manner. Any misuse cancels the license and terminates access granted by Flowers-24h.com   


Limitation of liability for the use of the electronic store   


The online store provided by Flowers-24h.com does not have any representation rights and in no way, direct or indirect, has authority over the operation of the store and the information, content or products it contains. The bloomdefleur.com.cy store does not guarantee that the bloomdefleur.com.cy electronic store, servers or emails sent from Flowers-24h.com are free of viruses or other harmful elements. Email Flowers-24h.com store is not responsible for any damage that may arise when using the store, including, without limitation, direct, indirect, incidental or consequential loss.   


Item Descriptions 


Flowers-24h.com tries to describe the characteristics of the products sold in the store as accurately as possible. However, Flowers-24h.com is not responsible if features or other content related to products sold through our online store are inaccurate, incomplete or out of date, or contain errors of a general nature.


 Eligibility for replacement     


Flowers-24h.com store reserves the right to make any changes to the e-store, its product policy, rules of use at any time. The company reserves the right not to accept an order within the first 24 hours from the time of placement, even if payment has been made and a confirmation email has been sent. In this case, the amount received by the company is refunded within 72 hours.     


Legislation - controversy     


Guests of the Flowers-24h.com store automatically agree that these Terms are subject to the laws of Ukraine for any disagreement between users of the Flowers-24h.com electronic store and thus Flowers-24h.com, and that any disagreement regarding the use of the Flowers-24h store .com or the goods and services sold through it are initially permitted out of court. In case of failure to reach an agreement, disagreements and other related issues are resolved in the competent courts.   


Contact us   


Email: flowers24hh@gmail.com 

Phone for Ukraine: +380 99 743 43 50 

Phone for Russia: +7 967 958 92 90 

Phone for Germany (WhatsApp, Viber): +4915901794505 

Phone for Bulgaria: +359 88 641 11 41